Management Development Programmes
CHaRM Management Specialists is an accredited ILM centre (Institute of Leadership and Management). We deliver a range of team leader and first line management courses at levels 2 and 3.
With all our training courses and programmes, we let our delegates tell us what they think of the quality, both with regard to content and delivery. All the quotations shown below are genuine and from real delegates! We are very happy to share them with you.
"All of the course was useful to my job with just enough information for me to be able to remember and put into practice."
"A very enjoyable three days which has offered me the skills to improve my performance and management style. Thank you."
"A very enjoyable course, which has opened my eyes to many issues."
"Satellite group exercise gave a real context to how poor communication can affect performance."
"Very enjoyable course. Lots of new material and good refresh of existing knowledge."
"The lego project highlighted some of the real issues and problems that we face in the course of our business."
"I found the course very useful and pitched at the right level. I feel much more prepared to carry out my role."
For more information about in-house or Company specific programmes, please contact the Learning and Development team at CHaRM on 0115 984 3119 or email training@charmhrm.co.uk.
ILM Award in First Line Management - September to November 2010
We will be delivering another ILM Award in First Line Management commencing on 23 September 2010. The Award will be delivered at CHaRM's premises in Ruddington and will include the following modules:
- Solving Problems and Making Decisions
- Communicating 1-2-1
- Managing the Employment Relationship
- Motivating to Perform in the Workplace
- Building the Team.
The feedback from the last programme has been excellent. One of the delegates said that she had started to think and behave like a manager and that the course had made a major difference to how she viewed her role.
This Award will benefit any first line manager who is new to managing people. The group size will be small in order to provide opportunities for one to one support with any current issues or to aid understanding in how to manage employees effectively.
For a full programme and costs click on the link below or email training@charmhrm.co.uk.

