Personal Development Programmes
Building on the success of its management development and people management programmes, CHaRM has delivered a number of in-house training courses for staff development. A selection of the programmes are listed below, along with actual quotations received from satisfied clients and delegates.
- Time Management
"Best time management course I've attended. Very professional."
- Customer Care
"Very good training day"
"Very good workshop"
"Very worthwhile"
"Well presented and enthusiastic"
"Very clear and understandable"
- Communication Skills
Very good workshop - excellent approach from tutor."
"Was a good course"
"An enjoyable day"
"Enjoyed this training more than others and more useful to the job"
- Sales and Account Management Skills
"Excellent course - will recommend!"
"Very good - excellent content and presentation. Good opportunities to practise skills."
"Excellent - thanks!"
"Had a great day and very informative. Thank you."
"Very useful course - thanks!"
"Very informative and interesting. Very well presented"
"Very good all round."
- Assertiveness Techniques
- Presentation Skills

